FAQ About Filetopia and related issues
Privacy Statement
Online Help
(with screenshots of the program)
Disclaimer
Beta Program: Suggestions and Bug reports
Contact Filetopia







 

FAQ About Filetopia and related issues

  1. Will Filetopia always be Free?
  2. How do I know there are no back doors  in Filetopia?
  3. How anonymous is really Filetopia?
  4. What is the UID used for?
  5. Does Filetopia work behind firewalls and proxies?


Will Filetopia always be Free?

Filetopia's Client will always be free and there will always be the basic services available for free. You might ask then: How will we be able to maintain, support and keep developing Filetopia?    As with many other Internet initiatives, Filetopia only has a chance to survive if enough people use it.  If Filetopia is used widely enough there will be financial support for us to dedicate entirely to enhance Filetopia. It is up to you, the user, to make it succeed by spreading the word and using it as much as you can.

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How do I know there are no back doors  in Filetopia?

As a privacy and security-centered service, Filetopia's only chance to succeed is its credibility. We're well aware of this fact and we're also aware of the fact that there are very good computer specialists out there who will be able to analyze and reverse engineer our code in the search of any back doors. We do not believe in back doors and would never, under no circumstances, implement a back door in our system. Moreover, all the confidential data: Chats (both public and private) and Files never go through the server, but directly among the involved users. The Server acts as a meeting place for users, maintaining the different channels and implementing the exchange protocols in a most secure way.
We are also planning to hand our source code to security specialists for peer review and to audit all our protocols.

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How anonymous is really Filetopia?

We will never ask you for any personal information. Inside Filetopia's database we only keep your Nick and a hashed version of your password. Not even the IP addresses are recorded or logged. When connecting to the Server, your identity is also protected, your Nick is only shown to people in the same channel and your IP address is never shown anywhere in Filetopia. In the case you want your IP address to be unknown also to the server and to any network analysis tool, it is possible to use a "bouncer" program that we are distributing in source code. See also our Privacy Statement

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What is the UID used for?

The User ID is a unique identifier generated for each user (or for every instance of the program), it anonymously identifies the owner of a List.  In the Server Access protocol this identifier is used to Activate all the lists that belong to a given user, no matter if they're just received by way of the List Exchange protocol or already stored in the User's computer.  This way, List Exchanging is only needed when a user's list is outdated, and not every time we request access to a server.  For security reasons, if a list has files added to it, it automatically loses its UID and no longer activates when we are granted access to the original list-owner server.  This ID can be deleted from the .INI file at any time, and a new one will be automatically generated.

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Does Filetopia work behind firewalls and proxies?

Filetopia can work behind firewalls, but the system administrator must create specific rules at the firewall.  Also, random ports must be disabled in Options->Advanced.  The ports chosen there must be told to the system administrator for the rules to be created.   Also, it is important to notice that the Chat port uses the UDP protocol while the file server port uses the TCP protocol.    In the case of proxies, due to the nature of Filetopia, there are some things that will never work.   Remember: Filetopia is a full fledged file server and servers don't work behind proxies.   But connection to the Chat server is  possible as long as you use some kind of proxy client.   In this case, you will be able to use the messaging system and connect to an external file server, but you wont be able to use the Chat.  In the future, we plan to make a TCP based private chat feature that will work in these cases.

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Privacy Statement

We, at Filetopia hereby pledge that all information received by us is kept 100% private and not to be repeated, revealed or published anywhere without your express permission beforehand, this includes email addresses and correspondence, and anything else that might be transmitted to us electronically via email, ftp, etc.

Under no circumstance will email addresses be sold, traded, given away, or disclosed in any manner imaginable to anyone, nor will any email lists be generated and stored for any other future purpose. Furthermore, this site refuses to collect or otherwise display in any manner IP address information, nor will it ever implement any sort of Active-x, Java, or 'cookie' scripting.

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Disclaimer

THE FILETOPIA CLIENT SOFTWARE AND ALL INFORMATION PUBLISHED AT THIS SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. FILETOPIA  ASSUMES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THIS PUBLICATION OR OTHER DOCUMENTS WHICH ARE REFERENCED BY OR LINKED TO THIS PUBLICATION.

IN NO EVENT SHALL FILETOPIA BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS INFORMATION.

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Contact Filetopia

You can contact Filetopia's staff at these e-mail addresses:

 For Technical related issues: tech@filetopia.com
 For  political / Administrative issues: admin@filetopia.com with a PGP public key
 For  Web related issues: webmaster@filetopia.com


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(c) 1999  Filetopia Inc.  All rights reserved